Print Queue (Vantaca) Follow
Print Queue Procedure
1. Open the Print Queue
Go to Mailroom > Print Queue. The Queue tab displays generated letters waiting to be processed.
2. Filter and review
Filter to the correct association, action type and/or created date. Confirm the recipient(s), mailing address, document, action type and mailing method.
3. Select items
Check only the letters approved for the print run. Do not use Select All unless all displayed letter are to be processed.
4. Process the job
For in-house printing, click Print. For outsourced mailing, click Send to HOA Mailers. Use Print Preview when a third-party proof should be reviewed first.
5. Complete the job
For in-house jobs, open Jobs, click Download, and print the PDF from your computer. For third-party jobs, review the status in Jobs and confirm that the order was submitted.
6. Document completion
Retain the Print Job ID when follow-up, tracking, or verification may be needed. Use Include Closed to locate completed jobs.
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