Turn on 2-Step Verification

With 2-Step Verification, also called two-factor authentication, you can add an extra layer of security to your account in case your password is stolen. After you set up 2-Step Verification, you can sign in to your account with:

• Your password
• Your phone

Allow 2-Step Verification

1. Open your Google Account.
2. In the navigation panel, select Security.
3. Under “Signing in to Google,” select 2-Step Verification Get started.
4. Follow the on-screen steps.
5. Click on voice or text message and make sure your cell phone is added there. 
6. Click on verify with code and a code will be sent to you. 
7. After this, your 2-step authentication should say "ON" and that means it's set up. 
8. At that point, you can try to log into your work email. 
9. If the 2-Step Verification does not say "On" then please add a recovery phone and recovery email and then it should show as "On". And log into your email.