Propertymeld - Residents Follow

Welcome to our guide on using PropertyMeld, our dedicated maintenance management system. This system allows you to report and track all your property maintenance requests efficiently. For detailed assistance, you can access PropertyMeld’s Help Center here.

Here’s how to direct your requests and payments:

• Rental Payments: Continue to submit your payments through your Westward360 Tenant Portal.
• General Inquiries: Please send all non-maintenance questions to your team’s email address for timely assistance.
• Maintenance Requests: All maintenance-related items should be submitted through PropertyMeld to ensure they are handled promptly and effectively.

Let’s get started! Follow the steps below to learn how to make the most of PropertyMeld.

Property Meld (app.propertymeld.com)
For all maintenance-related tasks, you’ll use Property Meld, our dedicated maintenance platform. This includes:

• Submitting maintenance requests.
• Monitoring the status of your requests.
• Communicating directly with vendors or technicians as needed.

Instructions: How to Access Your Propertymeld Tenant Portal Account

1. Open Your Email Invitation
   1. Look for an email from Westward360 inviting you to join Property Meld.
   2. Click the "Confirm Your Information" button in the email.
2.  Complete Your Registration
   1. On the registration page, create and confirm your password.
   2. Click "SIGN UP" to finish setting up your account.
3. Opt-In for Text Notifications (Optional)
   1. If you’d like to receive text updates about maintenance requests and messages, enter your mobile number.
   2. Click "Send my cell phone text notifications," then select "CONFIRM."

Note: Prefer email notifications? That’s perfectly fine! You’ll still receive all updates and can reply via email.

FAQ:

• What You Can/Cannot Do in Property Meld - Resident
• FAQ - Resident

Account Management

• How to Change Time Zone - Resident
• How to Change Your Registered Email Address - Resident
• Accepting Invite and Registering - Resident
• How To Reset Password - Resident
• Account Settings and Notifications - Resident

Communication

• Notifications Received - Resident*
• Streamlining Resident Communication: Effortless Language Switching in Meld Chat*
• Communicating in Property Meld - Resident*

Melds (Work Orders)

• La Experiencia del Residente con Meld - Español*
• The Resident Meld Experience*
• Estimates Overview - Resident*
• How to Submit a Meld - Resident*
• Scheduling - Resident*
• Updating Your Requested Appointment Windows - Resident*
• Meld Review Process - Resident*
• How to Upload Photos - Resident*

We hope this article has provided the information you need to effectively navigate Property Meld. If you have further questions or need additional assistance, don't hesitate to reach out to your team or consult the Property Meld Help Center for more resources.